Our Service Details

Prepaid Reservations:

After placing your reservation with a 25% deposit you will be contacted within 48 hours with your confirmation of booked recovery house stay. Of the 25% deposit $150 dollars is non refundable. You acknowledge that Sxhotspot pre-negotiated special nightly rates with homes in our network to facilitate the booking reservations to ensure you the best pricing. You also acknowledge that Sxhotpost provides you services to facilitate such booking of reservations for a $150 non refundable fee.  Transportation package is mandatory and will be added to each reservation for an additional fee. If you have any questions or concerns please feel free to contact us directly.

Payments:

Payments are accepted via PayPal ONLY. Of the 25% of your total stay deposit $150 usd is due at the time of reservation. The total amount of your stay is due 15 days PRIOR to check in. If payment is not received within this time, you reservation will be cancelled. 

Health:

It is extremely important that you consult with your Primary Care Physician (Hereinafter PCP)  and get the necessary tests done PRIOR to booking your recovery house stay through us to avoid any issues before check in. 

Liability:

Sxhotspot is an independent contractor and not agents, representatives or employees of ANY recovery homes in our network.  Sxhotspot is not liable for the acts, errors, mistreatment, negligence, personal injuries, possible death, or any other damages or expenses resulting therefrom.   Sxhotspot have no liability and will make no refund in the event of any delay, surgery cancellations, natural disasters or any other causes beyond their direct control.

Quick FAQ

What form of payment do you accept?

PayPal (4% Service fee) or email us for Zelle option (Zelle =No fee)

Is my deposit refundable? 

Your deposit to hold RH stay is 25% of your total balance.  In this case $150 of the deposit in NON REFUNDABLE and NON TRANSFERABLE... No exceptions.  By accepting the terms and conditions, you agree NOT to dispute any charges paid to Sxhotspot.   

When is the remaining balance due? 

Your balance is due 15 days PRIOR to check in.  If your balance is not paid in full, your reservation can and will be cancelled accordingly.

How is the recovery house chosen per reservation?  

Each recovery house reservation is reserved based upon availability and price range selected by customer. SXHotspot has pre-arranged special pricing to ensure you the best price based on the recovery house's original pricing (Not Including any specials and or promos. )

What is the Cancelation policy?

Although the remainder total amount of recovery house stay is not due until 15 days prior to the date of arrival,  the SxHotspot cancellation policy is 20 days in writing prior to expected arrival date. When a client cancels 20 days prior to arrival date they will receive a partial deposit refund. Remember $150 usd of the original deposit is non refundable, but the remainder amount will be refunded. 

Are you a consultant? 

No I am not.  I am simply trying to streamline the process for you with the homes I have personally selected to be in my network. 

 

Santo Domingo, DR
Email us

​sxhotspot@gmail.com

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